Rollo Announcement

Rollo Rewards Is Here

Over 500K+ shippers in the U.S. and Canada get rewarded even more now for shipping with Rollo

Every label you print. Every shipment you send. Every dollar you fund.
It all adds up โ€” and now it pays you back.

TL;DR

Rollo Rewards is a free loyalty program built directly into Rollo Ship that automatically reduces your per-label service fee and unlocks practical perks as your shipping activity grows. You earn points from shipments, account funding, and in-app milestones โ€” no separate sign-up, no fine print.

The program runs across five tiers (Newbie โ†’ VIP), dropping platform service fees from 5ยข down to 1ยข per label. Fund your balance via ACH bank transfer to earn 3ร— more points per dollar than with a credit card.

Freebies include packs of 500 4ร—6 Rollo thermal labels valued at $20 available at Pro levels and above (monthly or quarterly); a Rollo digital shipping scale valued at $40 at Pro tier and above; and a Rollo thermal label printer valued at $280 at Expert tier and above. Users also enjoy discounts on accessories and printers from the Rollo store and early product access. All users, regardless of their tier, enjoy free shipping for orders over $25 made through the Rollo website.

Rollo Ship is a multi-carrier shipping platform that compares USPS, UPS, FedEx, Canada Post, and Purolator rates in one dashboard โ€” available in the United States and Canada.

What Is Rollo Rewards โ€” and How Does It Work?

Shipping costs don't have to stay flat as your business grows. Rollo Rewards is a built-in loyalty program that earns you points automatically every time you create a shipment, fund your account, or hit in-app milestones. Points and shipments move you through five reward tiers โ€” Newbie, Basic, Pro, Expert, and VIP โ€” unlocking lower label fees, free supplies, hardware, and discounts. The more you ship, the more you save.


There's nothing to activate and nothing to track manually. The moment you start shipping through Rollo Ship, your rewards clock is running.


Points come from three simple sources: shipments, funding your Rollo Ship account, and badges/milestones.

Newbie tier badge Newbie Level
Basic tier badge Basic Level
Pro tier badge Pro Level
Expert tier badge Expert Level
VIP tier badge VIP Level

Where to find your current Reward level?

1

Log in to your Rollo Ship account on the web or the Rollo app on mobile.

2

Under your account name, you will see a Rollo Rewards badge.
Alternatively, see your current Rollo Rewards tier under the Statistics section on the web.

Rollo Ship web dashboard showing your Rewards tier badge Rollo Ship account menu dropdown showing Rewards tier

How Points Work

Rollo Rewards is built to reward the shipping behavior you already have โ€” and the habits that help you grow. Every label you create, every dollar you fund, and every eligible milestone you complete helps move you toward lower fees and better perks.

Shipments 234 Shipments

Create shipments, earn points automatically.

Every shipping label you create in Rollo Ship earns 5 points automatically. Inside the platform, you can compare carrier rates with discounts, choose the best option for each order, and generate labels in one place. Your Rewards tier determines your per-label service fee, with the first 200 labels fee-free for new users and rates that can drop as low as 1¢ per label at VIP. Postage is paid separately to the carrier through your funded Rollo Ship account. Shipping discounts up to 90% off are available in-app for the U.S. and Canada.

Funding Fees Funding

Fund smarter, level up faster.

Funding with a credit card (CC) earns 1 point per dollar. Funding with an ACH bank transfer earns 3 points per dollar, making it one of the fastest ways to level up while keeping more of your balance focused on shipping.

badges 234 Badges

Badges and milestones

Connect your store, reach shipment clubs, follow Rollo on social, celebrate anniversaries, and complete in-app milestones to collect bonus points automatically. These bonus points reward engagement, consistency, and growth inside Rollo Ship.


Badges That Help You Move Faster

Global Shipper
Global Shipper
Nationwide Shipper
Nationwide Shipper
Social Pro
Social Pro
Night Owl
Night Owl
Top Reviewer
Top Reviewer
Connected Shipper
Connected Shipper
50 Shipments Club
50 Shipments Club
100 Shipments Club
100 Shipments Club
1K Shipments Club
1K Shipments Club
5K Shipments Club
5K Shipments Club
10K Shipments Club
10K Shipments Club
50K Shipments Club
50K Shipments Club
100K Shipments Club
100K Shipments Club
200K Shipments Club
200K Shipments Club
500K Shipments Club
500K Shipments Club
Creator Club
Creator Club
Lucky 7
Lucky 7
Batch Boss
Batch Boss
Weekend Warrior
Weekend Warrior

Badges turn everyday activity into extra momentum. They reward setup, consistency, and growth โ€” so you are not only earning when you ship, but also when you build a stronger workflow in Rollo Ship.

Store connection badges โ€” Connected Shipper: Connect your selling channels and unlock bonus points for setup milestones.
Shipment club milestones โ€” Reach key shipment milestones like 50, 100, 1K, 5K, 10K, 100K, and 200K shipments and earn recognition as your volume grows.
Shipping behaviour badges โ€” Weekend Warrior, Night Owl, Global Shipper, Nationwide Shipper.
Social and engagement badges โ€” Social Pro.
Special milestone badges โ€” Creator Club, Lucky 7, and Batch Pro.
Loyalty moments โ€” Account anniversaries and similar in-app milestones.

The result is simple: ship, fund, engage, and level up. The more you use Rollo Ship, the more value you unlock.

New to Rollo? Sign up for a free Rollo Ship account. Takes less than 2 minutes. Your first 200 labels are created with the service fee completely waived. You start earning Rewards from your very first shipment.

Start Earning Rewards

Five reward levels to unlock as you ship

Level up through shipment volume or total points โ€” whichever gets you there first.

Newbie 2

Newbie

0โ€“149 ptsโ‰ฅ 0 shipments
Label creation
5ยข/label
Free label pack
โ€”
Funding Bonus
No monthly subscription
Up to 90% off on shipping
Free shipping > $25
Early product access
โ€”
Accessory discounts
โ€”
Printer discounts
โ€”
Free shipping scale
โ€”
Free printer
โ€”
Basic 2

Basic

150โ€“1,499 ptsโ‰ฅ 10 shipments
Label creation
5ยข/label
Free label pack
โ€”
Funding Bonus
No monthly subscription
Up to 90% off on shipping
Free shipping > $25
Early product access
โ€”
Accessory discounts
โ€”
Printer discounts
5% off
Free shipping scale
โ€”
Free printer
โ€”
pro small icon

Pro

1,500โ€“14,999 ptsโ‰ฅ 120 shipments
Label creation
3ยข/label
Free label pack
1/quarter
Funding Bonus
No monthly subscription
Up to 90% off on shipping
Free shipping > $25
Early product access
Accessory discounts
10% off
Printer discounts
20% off
Free shipping scale
Free printer
โ€”
expert small icon

Expert

15,000โ€“74,999 ptsโ‰ฅ 300 shipments
Label creation
2ยข/label
Free label pack
1/mo
Funding Bonus
No monthly subscription
Up to 90% off on shipping
Free shipping > $25
Early product access
Accessory discounts
20% off
Printer discounts
20% off
Free shipping scale
Free printer
vip small icon

VIP

75,000+ ptsโ‰ฅ 1,500 shipments
Label creation
1ยข/label
Free label pack
2/mo
Funding Bonus
No monthly subscription
Up to 90% off on shipping
Free shipping > $25
Early product access
Accessory discounts
30% off
Printer discounts
30% off
Free shipping scale
Free printer
Newbie badge Newbie
0โ€“149 ptsโ‰ฅ 0 shipments
Basic badge Basic
150โ€“1,499 ptsโ‰ฅ 10 shipments
Pro badge Pro
1,500โ€“14,999 ptsโ‰ฅ 120 shipments
Expert badge Expert
15,000โ€“74,999 ptsโ‰ฅ 300 shipments
VIP badge VIP
75,000+ ptsโ‰ฅ 1,500 shipments
label icon small Label creation Your first 200 labels are free. After that: 5ยข/label at Newbie & Basic, 3ยข at Pro, 2ยข at Expert, and 1ยข at VIP.
5ยข/label
5ยข/label
3ยข/label
2ยข/label
1ยข/label
freepack38 Free label pack Free label packs awarded monthly or quarterly based on your reward level. โ€” โ€”
1/quarter
1/mo
2/mo
credits icon small Funding Bonus Earn 1 point for each dollar when you fund your Rollo shipping account via credit card (CC) or 3 points per dollar via bank transfer (ACH). Progress faster through levels when you use bank transfer
free 2 No monthly subscription No monthly fees. No sign-up fees. Join Rollo Ship for free, connect stores, and view carrier rates instantly.
ship38 Up to 90% off on shipping US carriers: USPS, UPS, and FedEx. Canada carriers: UPS, Canada Post, Purolator, and FedEx.
free shipping rollo Free shipping > $25 Eligible orders placed on the Rollo website ship for free.
advanced vip pricing perks icon small Early product access Higher reward levels unlock early access to new products and features before public release. โ€” โ€”
early access perks icon small Accessory discounts Pro members get 10% off shipping accessories. Expert and VIP members get 20% and 30% off Rollo accessories, respectively. โ€” โ€”
10% off
20% off
30% off
printer discounts Printer discounts Unlock exclusive printer discounts as you reach higher reward levels. โ€”
5% off
20% off
20% off
30% off
free rollo scale Free shipping scale Pro, Expert, and VIP members receive a free shipping scale to help accurately weigh packages. โ€” โ€”
printer 52 Free printer Unlock a free Rollo printer at Expert level (one-time) and VIP level. โ€” โ€” โ€”

Earn 3x points for every dollar funded via bank transfer (ACH).
Earn 1x point for every dollar funded via credit card.

Your level based on your last 90 days of activity.
Points from shipments, funding, and badges all count toward tier qualification.

Big Rewards: Free Printers + Supplies

Each tier unlocks real perks โ€” free hardware, label packs, exclusive discounts, and more.

ProPro ExpertExpert VIPVIP
Free
4x6 thermal label pack

Packs of 4ร—6 Labels

The perk you'll use constantly. Pro and above unlock free label packs so you can keep printing, keep shipping, and keep momentum.

Valued at$20 per pack

  • Pro: 1 pack / quarter
  • Expert: 1 pack / month
  • VIP: 2 packs / month

4.96/5โ€ข197 ratings

Free label packs are included for eligible tiers per program rules.

ProPro ExpertExpert VIPVIP
Free
Rollo digital shipping scale

Digital Shipping Scale

Pro unlocks a free shipping scale so you can weigh fast, avoid postage surprises, and ship with confidence. Enjoy bigger accessory discounts as you level up.

Valued at$40

  • Pro: Free digital scale + 10% off accessories
  • Expert: 20% off accessories
  • VIP: 30% off accessories

4.93/5โ€ข44 ratings

Eligibility rules apply to free and discounted items.

ExpertExpert VIPVIP
Free
Rollo label printer USB or wireless

Rollo Label Printer

Hit Expert and unlock a Rollo thermal printer โ€” USB or Wireless. A one-time perk that upgrades your setup and speeds up every shipment.

Valued at up to$280

4.91/5โ€ข87 ratings

Printer benefit is one-time per account. Eligibility rules apply.

Earn more points

Every action earns you points

Ship, explore features, hit milestones, and engage with the community โ€” each action moves you closer to your next reward tier.

Hover a card to see how to earn it

First Shipment

pts50 pts

Send your very first label through Rollo Ship.

Quick Shipment

pts50 pts

Ship within 24 hours of creating an order.

Go Global

pts45 pts

Complete your first international shipment to a destination outside your country.

Schedule a Pickup

pts30 pts

Book a carrier pickup directly from the Rollo Ship platform.

Make 7 Shipments in One Day

pts25 pts

Process 7 or more packages in a single calendar day.

Batch Your Orders

pts15 pts

Select and process multiple orders together using the batch shipment tool.

Print a Packing Slip

pts10 pts

Generate and print a packing slip for any order from the order detail view.

30-Day Streak

pts300 pts

Ship at least one label every single day for 30 consecutive days.

Account Anniversary

pts200 pts

Earn a loyalty bonus automatically on your Rollo account anniversary each year.

7-Day Streak

pts75 pts

Create at least one shipment every day for 7 days in a row.

3-Day Streak

pts50 pts

Ship on 3 consecutive days in a row without missing a day.

Newcomer

pts50 pts

Complete your Rollo Ship account setup โ€” profile, payment, and first store connection.

Weekend Warrior

pts20 pts

Process a shipment on a Saturday or Sunday.

Night Owl

pts20 pts

Create a shipment after midnight local time.

Enable Auto-Refill

pts75 pts

Turn on automatic balance top-up so your account never runs dry mid-shipment.

Connect a Selling Channel

pts50 pts

Link a store such as Shopify, Amazon, eBay, Etsy, or WooCommerce to sync orders automatically.

Connect Your Printer

pts50 pts

Add and configure your Rollo label printer through the platform settings.

Join Rollo Designer

pts40 pts

Open the Rollo Designer tool and create your first label or packaging design.

Label Creator

pts40 pts

Design and save a custom shipping label using the built-in Label Creator tool.

First Purchase with Credit Card

pts25 pts

Fund your Rollo account balance using a credit card for the first time.

Create Shipping Preset

pts20 pts

Save a reusable configuration โ€” package size, carrier, and service โ€” as a shipping preset.

Customize Your Tracking Emails

pts20 pts

Add your brand logo and message to the delivery notifications your customers receive.

Invite a Team Member

pts20 pts

Send an invitation to add a colleague or employee to your Rollo Ship account.

Leave a Review on Capterra

pts150 pts

Write an honest verified review of Rollo on Capterra. High points โ€” high impact.

Leave a Product Review

pts50 pts

Share your Rollo experience by leaving a review on an eligible review platform.

Follow on Instagram

pts25 pts

Follow @rollo on Instagram, then verify in-app to collect your points.

Follow on LinkedIn

pts25 pts

Follow the Rollo company page on LinkedIn, then verify in-app to collect your points.

Follow on Pinterest

pts25 pts

Follow @rollo on Pinterest, then verify in-app to collect your points.

Follow on Threads

pts25 pts

Follow @rollo on Threads, then verify in-app to collect your points.

Follow on TikTok

pts25 pts

Follow @rollo on TikTok, then verify in-app to collect your points.

Follow on X

pts25 pts

Follow @rollo on X (formerly Twitter), then verify in-app to collect your points.

Like Facebook Page

pts25 pts

Like the official Rollo page on Facebook, then verify in-app to collect your points.

Subscribe on YouTube

pts25 pts

Subscribe to the @RolloShip YouTube channel, then verify in-app to collect your points.

Share Your Feedback

pts15 pts

Submit product feedback directly from within the Rollo Ship app using the feedback form.

The Smart Funding Move: Bank Transfer (ACH) Earns 3ร— More Points

Every dollar you fund via ACH bank transfer earns 3 points โ€” triple the 1 point per dollar you earn with a credit card. ACH also comes with zero processing fees, so more of your money goes directly into your shipping balance.

Here's the real-world math:

Funding Method $100 Funded Points Earned
Credit card $100 100 points
ACH bank transfer โœฆ $100 300 points

For sellers who regularly top up their balance, choosing ACH is one of the fastest ways to advance through reward tiers.

How ACH funding works:

A portion of your balance is often available instantly so you can print labels right away
The remaining amount settles in 2โ€“3 business days
Any split deposit appears clearly as "Partially Available" in your billing history
Funding your shipping account in Rollo Ship โ€” ACH bank transfer screen

What Happens If Your Volume Drops?

90-Day Rolling Window

Your tier is calculated on a rolling 90-day activity window. If your shipping activity slows down, Rollo sends an in-app alert before your level changes โ€” giving you a short list of easy in-app actions (such as connecting a store, leaving Rollo Ship a review, etc.) to maintain your current perks. You keep shipping at your existing rate until the next evaluation. No sudden surprises.


Who Is Rollo Rewards For?

Rollo Rewards is built for you if you:

Ship regularly and want your shipping platform costs to decrease as volume grows โ€” regular shippers and businesses of all sizes
Are tired of flat-fee shipping tools that don't reward loyalty
Want to earn free hardware and supplies without a separate program or punch card
Fund your balance regularly and want to maximize every dollar via ACH bank transfer

Whether you're sending 20 packages a month or 2,000, the rewards structure is the same. There's no minimum to start โ€” and no ceiling on how far you can go.


Rollo Rewards: At a Glance

What you get
Free to use โ€” no sign-up required, built into Rollo Ship
Earn automatically โ€” points accumulate with every shipment
3ร— faster points when funding via ACH bank transfer
New users start with 200 labels fee-free
Level up by shipments OR points โ€” whichever comes first
Rolling 90-day activity window โ€” stay active, keep your tier
Real perks: free label packs, free scale, free printer, and accessory discounts

Now Available

Rollo Ship App Version 1.30

Rollo Rewards launches alongside Rollo Ship App v1.30, now available on both the App Store and Google Play. This update also includes:

Bank payment support โ€” ACH / bank transfer funding is now live in-app
Improved email templates with multiple recipient support
Performance improvements and bug fixes throughout the app

Update your app today to unlock Rollo Rewards and the new bank payment options.

Rollo rewards illustration
Rollo FAQ Preview

Questions and Answers for Rollo Rewards

Q:

Do I have to pay a monthly subscription?

A:

No. Rollo Ship has zero monthly fees. You only pay a small per-label service fee that drops as you level up. Postage is paid directly to the carrier.

Q:

How do I start earning points?

A:

Just ship. The moment you create a label in Rollo Ship, you're earning points. No activation required.

Q:

Is this only for high-volume shippers?

A:

Not at all. Newbie and Basic tiers are accessible even at low volumes. Even modest shippers can save money and unlock real hardware as they grow.

Q:

What if I don't have a Rollo label printer yet?

A:

You don't need a Rollo printer to use the platform or earn rewards. Rollo Ship works with any printer. The free thermal label printer at Expert and VIP is a one-time reward so you can scale your shipping operations.

Q:

Can Canadians participate in the Rollo Rewards Loyalty Program?

A:

Yes! Rollo Ship supports both US and Canadian shippers, with access to USPS, UPS, FedEx, Canada Post, and Purolator from one account. Canadian shipments count toward your Rewards progress. Rollo loves Canada, eh! ๐Ÿ

Rollo Ship is a one-stop multi-carrier shipping platform available in the United States and Canada with a mobile app, selling channel connections, free inventory management, AI shipping automation, and more. A small per-label service fee applies, which decreases as you progress through Rollo Rewards tiers. Postage is paid directly to the carrier. Shipping discounts of up to 90% off available on the platform. Printer and hardware benefits are subject to eligibility rules. Free label packs are included for eligible tiers per program rules.